As ISO 9001 consultants we have helped businesses in London, Kent, Sussex, Surrey, Essex and beyond to achieve ISO 9001 certification. Whether in person or through remote consultancy, our experienced consultants will help you implement a valuable ISO management system which is tailored to your business.
We see ourselves as your partners, working together to strengthen the quality of your products and services. We have 5 principles we stand by when helping you to implement an ISO 9001 Management System:
We will remove the stress & confusion from the process
We will help you to engage people at every level of your business
No bureaucracy - no documents for the sake of it - only tailored solutions
Your ISO 9001 system will address your key business challenges
We will push you to achieve best practice but will always remain pragmatic
We believe there is no place for a cookie cutter approach to ISO 9001 - trying to apply an off-the-shelf system will quickly leave you feeling burdened by paperwork that has no real purpose. Instead, we ensure that our ISO 9001 consultants have significant industry and ISO experience so we are able to apply our accumulated knowledge in a way that is aligned to your business.
Although this will take a little bit more consultation work than an off-the-shelf solution, the benefits are real. To ensure that time is spent on activities that really bring value, we have a significant library of tools and documentation that we tailor to the unique requirements of your business.
We start every implementation by learning about your business and your aims for certification. This allows our ISO 9001 consultants to focus on the areas that will bring you most benefit.
We then arrange a series of calls and in-person visits, covering the requirements in the ISO 9001 standard. An optimised implementation involves 2SB consultants introducing two to three ISO 9001 requirements during each session, discussing them with you to tailor their exact application, and once you feel confident leaving you to make progress.
In each subsequent session the work that you have completed will be reviewed together to ensure the approach is working and that the requirements of the ISO 9001 standard are met. For more information about the ISO 9001 standard and how the certification process works, see our detailed guide.
At 2SB we embrace technology, but recognise that each business has a different level of adoption.
We can just as equally use a digital project management tool as a traditional action list to guide the ISO 9001 implementation - we will work in a way that most suits you. There are an ever increasing number of great software solutions available for managing every aspect of a business, from the onboarding of new staff, to creating digital learning platforms for staff training - we can make suggestions for how these may complement your business and streamline internal processes.
For remote sessions we utilise a range of video conferencing software, having the capability to adopt your organisational preference.
We are on hand whenever you have a question and believe in being generous with our time since we are as genuinely committed to your management system as you are. Reach out to us today and we can help you define your strategy to implementing a UKAS accredited ISO certified management system.
Consultation – initial fact finding conversation in person or on the phone to understand more about your business
Proposal – when we understand what your needs are, we will produce a proposal that outlines the support required
Implementation – we will work with you over a series of onsite and offsite days to prepare you for an external audit
External audit – we can support you through the external audit to give you confidence in gaining certification
Ongoing support – we assist with annual audits and certification visits to ensure you retain your certification
A video guide to the certification process
To progress with certification, firstly you will need to have implemented or be in the process of implementing the specific management system you are hoping to achieve certification against.
You don’t need to have fully implemented the system before contacting the certification bodies, however having made a start or knowing how far you have to go can help set a date to aim for.
Once you have in mind a date that you feel is realistic to work towards, the next step is to contact one or more certification bodies to ask for quotes. You will be required to provide information about your business (i.e. nature of your work, number of employees and the roles they do, number of sites) so the certification body can make a good approximation about how many days it will take an assessor to audit your business.
We recommend contacting at least two certification bodies since the price and number of days they expect the audit to take can vary. 2SB recommend that you always approach UKAS accredited certification bodies, as these certificates carry much more weight and you can be assured that your business is being correctly assessed.
Based upon the quotes received, you will need to decide the most appropriate body to certify with and set a date for your Stage 1 and Stage 2 audits.