ISO 9001 - Quality Management

ISO 9001 consultant support

As ISO 9001 consultants we have helped businesses in London, Kent, Sussex, Surrey, Essex and beyond to achieve ISO 9001 certification. Whether in person or through remote consultancy, our experienced consultants will help you implement a valuable ISO management system which is tailored to your business.

We see ourselves as your partners, working together to strengthen the quality of your products and services. We have 3 principles we stand by when helping you to implement an ISO 9001 Management System:


We will remove the stress & confusion from the process

We will help you to engage people at every level of your business

No bureaucracy - no documents for the sake of it - only tailored solutions



Your business is unique - your management system needs to be unique too

We believe there is no place for a cookie cutter approach to ISO 9001 - trying to apply an off-the-shelf system will quickly leave you feeling burdened by paperwork that has no real purpose. Instead, we ensure that our ISO 9001 consultants have significant industry and ISO experience so we are able to apply our accumulated knowledge in a way that is aligned to your business.

Although this will take a little bit more consultation work than an off-the-shelf solution, the benefits are real. To ensure that time is spent on activities that really bring value, we have a significant library of tools and documentation that we tailor to the unique requirements of your business.



Features of our implementation

We start every implementation by learning about your business and your aims for certification. This allows our ISO 9001 consultants to focus on the areas that will bring you most benefit.

We then arrange a series of calls and in-person visits, covering the requirements in the ISO 9001 standard. An optimised implementation involves 2SB consultants introducing two to three ISO 9001 requirements during each session, discussing them with you to tailor their exact application, and once you feel confident leaving you to make progress.

In each subsequent session the work that you have completed will be reviewed together to ensure the approach is working and that the requirements of the ISO 9001 standard are met. For more information about the ISO 9001 standard and how the certification process works, see our detailed guide.



Using technology

At 2SB we embrace technology, but recognise that each business has a different level of adoption.

We can just as equally use a digital project management tool as a traditional action list to guide the ISO 9001 implementation - we will work in a way that most suits you. There are an ever increasing number of great software solutions available for managing every aspect of a business, from the onboarding of new staff, to creating digital learning platforms for staff training - we can make suggestions for how these may complement your business and streamline internal processes.

For remote sessions we utilise a range of video conferencing software, having the capability to adopt your organisational preference.



Always available to support you

We are on hand whenever you have a question and believe in being generous with our time since we are as genuinely committed to your management system as you are. Reach out to us today and we can help you define your strategy to implementing a UKAS accredited ISO certified management system.


  • We are a safe-pair-of hands and will get you certification
  • We mindfully engage team members at every level


  • No bureaucracy, only useful processes and documentation
  • An implementation that will address your key business challenges


  • Help to capture your previously undocumented organisational knowledge
  • Achieve certification quicker with less drain on internal resource

Steps to certification...

Consultation – initial fact finding conversation in person or on the phone to understand more about your business

Proposal – when we understand what your needs are, we will produce a proposal that outlines the support required

Implementation – we will work with you over a series of onsite and offsite days to prepare you for an external audit

External audit – we can support you through the external audit to give you confidence in gaining certification

Ongoing support – we assist with annual audits and certification visits to ensure you retain your certification

Remote Internal Auditing of ISO 9001 Manufacturing Firm

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Jon Passmore
Management Systems Consultant & Director
Jon Passmore

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