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As ISO 9001 consultants we have helped small and scaling businesses in London, Kent, Sussex, Surrey and beyond to achieve ISO 9001 certification. We like to think we bring something extra to how we work - we forge long-lasting relationships with our clients, joining them in their growth. The 2SB way to implementing ISO 9001 involves:
Trouble-free implementation
We take the heavy lifting out of the implementation but still ensure deep involvement from your team to achieve a value-adding quality management system. We are with you every step of the way
Tailored Solutions, Not Bureaucracy
We prioritise customised solutions, avoiding unnecessary paperwork and bureaucracy, ensuring that every element in your ISO 9001 system serves a meaningful purpose
Simplifying the Process
Our ISO 9001 consultants will eliminate stress and confusion, making the implementation process straightforward and efficient
People-Centric Approach
Systems involve numerous human interactions. We are committed to engaging team members at all levels of your organisation, fostering a culture of quality and collaboration to break down barriers to engagement with your ISO 9001 quality system
ISO 9001:2015 is a globally recognised set of standards that define how a business should manage its quality processes. Think of it as a set of best practices that ensure your company consistently delivers products or services that meet high-quality standards.
Here's a breakdown:
Quality Management
ISO 9001 helps you establish a structured Quality Management System (QMS) within your business. This QMS is like a playbook that guides how you should operate to maintain quality in everything you do.
Consistency
It's about being consistent in what you provide to your customers. ISO 9001 helps you set up processes and procedures that ensure your products or services are of the same high quality every time.
Customer Focus
ISO 9001 puts a strong emphasis on understanding and meeting customer needs. It's not just about what you think is good; it's about what your customers expect.
Legal and Regulatory Compliance
It ensures that your business follows all the relevant laws and regulations related to your industry. This is crucial to avoid legal issues and maintain a good reputation.
Continuous Improvement
ISO 9001 encourages a culture of continuous improvement. It means always looking for ways to do things better, which can lead to increased efficiency and customer satisfaction.
Implementing ISO 9001 in your growing business can bring several advantages:
Improved Quality
ISO 9001 helps you produce higher-quality products or services, leading to increased customer satisfaction.
Efficiency
Streamlined processes reduce waste and save time and resources.
Customer Trust
ISO 9001 certification signals to customers that you are committed to quality and meeting their expectations.
Competitive Edge
ISO 9001 can give you an advantage over competitors who may not have such a robust quality management system.
Risk Management
By identifying and addressing issues early, you reduce the risk of costly errors or setbacks.
Expansion Opportunities
ISO 9001 can open doors to new markets and clients, especially in industries where certification is highly regarded.
Employee Engagement
It can boost employee morale by providing clear processes and goals, leading to better job satisfaction.
We believe there is no place for a cookie cutter approach to ISO 9001 - trying to apply an off-the-shelf system will quickly leave you feeling burdened by paperwork that has no real purpose. Instead, we ensure that our ISO 9001 consultants have significant industry and ISO experience so we are able to apply our accumulated knowledge in a way that is aligned to your business.
We start every implementation by learning about your business and your aims for certification. This allows our ISO 9001 consultants to focus on the areas that will bring you most benefit.
We then arrange a series of calls and in-person visits, covering each requirement in the ISO 9001 standard. An optimised implementation involves 2SB consultants introducing two to three ISO 9001 requirements during each session, discussing them with you to tailor their exact application, and once you feel confident leaving you to make progress.
In each subsequent session the work that you have completed will be reviewed together to ensure the approach is working and that the requirements of the ISO 9001 standard are met. For more information about the ISO 9001 standard and how the certification process works, see our detailed guide.
We are on hand whenever you have a question and believe in being generous with our time since we are as genuinely committed to your management system as you are. Reach out to us today and we can help you define your strategy for implementing a UKAS accredited ISO certified management system.
At 2SB, we're dedicated to simplifying ISO 9001 implementations for businesses of all sizes. Our cutting-edge online ISO 9001 system is designed for efficiency and effectiveness, and is loved by both clients and auditors.
Our online platform, paired with expert guidance as your ISO 9001 consultant, offers a tailored approach to ensure your company achieves ISO 9001 compliance effectively. This allows you to focus on what truly matters – growing your business.
Consultation – initial fact finding conversation in person or on the phone to understand more about your business
Proposal – when we understand what your needs are, we will produce a proposal that outlines the support required
Implementation – our ISO 9001 consultant will work with you over a series sessions to prepare you for an external audit
External audit – we can support you through the external audit to give you confidence in gaining certification
Ongoing support – we assist with annual audits and certification visits to ensure you retain your certification
At 2SB our implementation costs are calculated by the number of days the implementation will take, and are based on the number of standards which you wish to implement at the same time.
The first part of the process is for us to understand how much you already have in place. Once contacted, we will ask a few key questions to understand your business before creating a proposal outlining costs and timeframes. Costs can range from £3000 to around £10000 depending on the size of your organisation, how many standards you require, the complexity of your processes and the amount of internal resource you can allocate.
In addition to consultancy costs there are the costs of certification. These are calculated on a daily rate by the Certification Body and depend on the size of your organisation, the complexity of your activities and the number of standards you want certified.
In order to remain certified you will have to pay for annual surveillance visits as well as every third year for the costs of recertification. Costs from a certification body can vary from around £800 upwards per day.
