Do I still need a Management Representative for my ISO certification?

The role of the Management Representative is to manage your ISO certified system, to ensure that it is effectively implemented and to prepare it for the annual surveillance visits.

The most recent versions of the standards no longer require a Management Representative, with these responsibilities now transfered to the "top management", this is to ensure that they are fully aware that they are responsible for the effectiveness of the organisation's management system. Thry may also oversee internal audits to ensure the ISO management system is performing as required.

2SB's recommendation is that the "top management" delegate these responsibilities for the management system to a committed member of staff with "top management" still actively involved.


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