Who we are?
Supporting Sustainable Business Limited (2SB) offer management systems consultancy services. We are based in Kent and London and service business in London and the South of England.
Personal identification information we collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, request information or engage us in delivering consultancy services. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name. We will collect personal identification information from Users only if they voluntarily submit such information to us.
What we do with Users information?
The personal information we collect allows us to:
communicate with you;
respond to requests for information and to provide quotes for our consultancy services;
deliver the services you engage us in;
administer our website and provide customer services;
meet legal, regulatory and compliance requirements;
process payments for our services;
gather management information to form statistical and trend analysis;
investigate any complaints about this website;
contact you about our products and services which we think might be of interest to you (but only where we have the appropriate permissions to do so)
If you contact us to request information, we will only process your personal data for this purpose. This means that you will be personally contacted by a member of our team with regards to your request so we can determine exactly what services you would like to receive. We will hold your information in a secure manner whilst you are determining whether you would like to proceed with our services.
If you engage our services, we will hold limited personal information in order to allow us to complete the contractual necessities of our services. We will retain personal information for the duration during which we provide ongoing consultancy support.
We will only contact individuals with any form of marketing, including emails and calls if we have been given permission to do so.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site – for this we use Google Analytics.
How we protect your information
We adopt appropriate data collection, storage & processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information. Supporting Sustainable Business (2SB) maintain up to date technical measures to protect our systems, and require all staff to accept and work in accordance to our data protection, information security and acceptable use policies.
Who it will your information be shared with?
We do not sell, trade, or rent Users personal identification information to others.
Your personal data will only be shared with Supporting Sustainable Business (2SB) employees who require access to your personal data in order to fulfil our contract with you.
We employ a cloud based system to store limited client data with the Controller-Processor standard contractual clauses in place to facilitate third party sharing. All data is encrypted in transit and at rest.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information. We do not monitor IP addresses or process any data that could identify individuals as a result of their interaction with our website.
Web browser cookies
We use performance cookies to collect anonymous information on how people use our website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Access to your personal information
You are entitled to see the personal information held about you. If you wish to do this, please contact us at email@example.com. We may require you to provide verification of your identity. A response to each request will be provided within 30 days of the receipt of the written request from the Data Subject. Data Subjects shall have the right to require the Company to correct or supplement erroneous, misleading, outdated, or incomplete Personal Data. Please note that in certain circumstances we may withhold access to your personal information where we have the right to do so under current data protection legislation.
Scraces, Rectory Lane, Barming, Maidstone, Kent, ME16 9NE
T: 01622 721684
This document was last updated on 4th October 2021 (v1.1) to reflect the modified basis through which we share data with our third party CRM system.