Ben Merchant , Operations Director , KMH Communications | 14/01/2019
I just wanted to say thanks for your assistance with our ISO 9001 and NACOSS Gold application. Whilst there was a lot of work which went in to pulling it all together, you worked with us at every stage to break it into manageable workstreams and highlight where we were missing information. The auditor which came in was really impressed and took your details to pass on to others. The Auditor remarked that typically after an audit, we would have a number of different actions which need to be followed up, these range from improvements required to action needed immediately. We had no actions what so ever which he said was very rare.
It really did go very smoothly and that is a testament to the effort which you put in. Thankyou.