Quality Management

ISO 9001 Certification Consultants

Adopted by over 1 million organisations worldwide, ISO 9001 Certification will help you deliver consistent customer satisfaction by guiding your processes and strategy.

ISO 9001 Certification is much more than just a quality standard - it is a whole business standard and helps organisations consider and improve resilience against risk, take advantage of opportunities and to set business improvement objectives.  ISO Certification provides the tools required to help us think about how each process links together, and whether these can be made more robust & effective.

ISO 9001 is written to be used by businesses of any size and from any industry sector. Those in construction, charities, healthcare, print, professional services, transport, manufacturing, marketing and technology, not to mention others, make frequent use of certification to demonstrate to clients and customers their business excellence.

For some friendly advice speak to an experienced 2SB ISO 9001 Consultants today, who can advise you on how to harness the potential of the standard and achieve certification.

Strategic Benefits of ISO

  • Understand the internal & external issues your business faces
  • Use this understanding to exploit opportunities and mitigate risk

Benefits of ISO Consultants

  • ISO Consultants help you simplify the document to prepare for ISO 9001 Certification

  • We can advise on how to display that your processes are working as they should for continual improvement

Customer Benefits of ISO

  • Refine your focus and deliver outstanding service and product conformity consistently

  • Demonstrate lasting corrections to customers when deviations occur

Our approach

Consultation – initial fact finding conversation in person or on the phone to understand more about your business

Proposal – when we understand what your needs are, we will produce a proposal that outlines the support required to get you certification

Implementation – once the proposal is approved, implementation can begin. We will work with you over a series of onsite and offsite days to prepare your management system for the audit

External audit – you will be visited twice by an external certification body who will test your system and award you the ISO certificate

Ongoing support – we want to build lasting relationships and help you constantly improve your business. We have extensive experience working in SMEs across industry sectors and take a pragmatic approach to providing sound business advice

Key features

  • Context and planning – understanding the internal and external issues that are impacting your business
  • Risk – analysing the key risks to your business and how you will mitigate them
  • Objectives and Opportunity – defining what you will do to drive the business forwards
  • Leadership – ensuring that management are committed to quality and system improvement
  • Training – reviewing the competence of staff & their training needs
  • Document control – bringing a consistent approach to how documents are named, labelled and stored
  • Operational delivery – evaluating the extent to which products and services meet design and customer specifications
  • Performance review/internal audit – are you delivering your products and services in the way you have planned to
  • Continual improvement – ensuring the business is pushed forward and problems and discrepancies are seen as constructive opportunities to learn

Certification strategy

For more information on how certification works, read our simple demystification guide

What our customers say about us

Case Study view all

Meet a Consultant view all

Grant Gray
Management Systems Consultant
Grant Gray

Frequently asked question view all

Do I still need a Management Representative for my ISO certification?

The role of the Management Representative is to manage your ISO certified system, to ensure that it is effectively implemented and to prepare it for the annual surveillance visits.

The most recent versions of the standards no longer require a Management Representative, with these responsibilities now transfered to the "top management", this is to ensure that they are fully aware that they are responsible for the effectiveness of the organisation's management system.

2SB's recommendation is that the "top management" delegate these responsibilities for the management system to a committed member of staff with "top management" still actively involved.

 

Contact an ISO Consultant