ISO 9001 Quality Management System (QMS) Certification

ISO 9001 Certification Consultants help implement Quality Management

Adopted by over 1 million organisations worldwide, ISO 9001 Quality Management Certification can benefit any organisation. It was developed as a powerful business management system to continually improve and develop business, help with customer satisfaction, reduce the need for tender compliance, assist with stakeholder involvement and generally improve the sustainability of the business and the quality of its products and services.

But ISO 9001 Quality Management Certification is much more than just a quality standard - it is a complete business standard and helps organisations consider and improve resilience against risk, take advantage of opportunities and to set business improvement objectives. An ISO 9001 Consultant provides the tools required to help us think about how each process links together, and whether these can be made more robust & effective to improve quality throughout the business.

ISO 9001 is written to be used by businesses of any size and from any industry sector. Those in construction, charities, healthcare, print, professional services, transport, manufacturing, marketing and technology, and others, make frequent use of certification to demonstrate to clients and customers their business excellence. Choose your sector to find out more.

2SB ISO 9001 Consultants work in London, Kent, Essex and Sussex as independent consultants helping implement and maintain ISO certifications. We also provide a remote ISO 9001 implementation service that can be delivered to clients anywhere in the world. We have a 100% success rate and have had clients with ISO 9001 for over a decade. We pride ourselves on the work we do and our personal approach to helping clients achieve certification. Speak to a friendly ISO 9001 Consultant who will guide you through the process and help you get the best value out of acquiring certification.

Strategy for ISO 9001

  • Improve Quality Management throughout the business systems
  • Motivate staff to improve and achieve true quality management standards
  • Evaluate the risks and opportunities affecting the business and how they can be exploited

Benefits of ISO 9001

  • Customers are assured that the product or service is consistent every time they purchase

  • Confidence that any issues will be swiftly and comprehensively resolved

  • Quality of products and services increased through the process of continual improvement

Customer Benefits

  • Refine your focus and deliver outstanding service and product conformity

  • Demonstrate lasting corrections to customers when deviations occur

  • Give satisfaction that you are committed to meeting clients quality requirements

Our approach

Consultation – initial fact finding conversation with a consultant in person or on the phone to understand more about your business

Proposal – when we understand what your needs are, we will produce a proposal that outlines the support required to get you certification

Implementation – once the proposal is approved, implementation can begin. We will work with you over a series of onsite and offsite days to prepare your management system for the audit

External audit – you will be visited twice by an external certification body who will test your system and award you the ISO certificate

Ongoing support – we want to build lasting relationships and help you constantly improve your business. We have extensive experience working in SMEs across industry sectors and take a pragmatic approach to providing sound business advice

Key features

  • Context and planning – understand the internal and external issues that are impacting your business
  • Risk – analyse the key risks to your business and how you will mitigate them through implementing ISO 9001
  • Objectives and Opportunity – define what you will do to drive quality management throughout your business
  • Leadership – ensure that senior management are committed to the quality management system
  • Training – review the competence of staff & their training needs to effectively deliver against the ISO 9001 quality standard
  • Document control – bring a consistent approach to how documents are named, controlled, labelled and stored
  • Operational delivery – evaluate the extent to which products & services meet both design & customer specifications
  • Performance review/internal audit – check that you are delivering your products and services according to your ISO 9001 quality management system
  • Continual improvement – ensuring the business is pushed forward and problems and discrepancies are seen as constructive opportunities to learn

Certification strategy

For more information on how certification works, read our simple demystification guide

What our customers say about us

Case Study view all

Meet a Consultant view all

Grant Gray
Management Systems Consultant
Grant Gray

Frequently asked question view all

Do I still need a Management Representative for my ISO certification?

The role of the Management Representative is to manage your ISO certified system, to ensure that it is effectively implemented and to prepare it for the annual surveillance visits.

The most recent versions of the standards no longer require a Management Representative, with these responsibilities now transfered to the "top management", this is to ensure that they are fully aware that they are responsible for the effectiveness of the organisation's management system. Thry may also oversee internal audits to ensure the ISO management system is performing as required.

2SB's recommendation is that the "top management" delegate these responsibilities for the management system to a committed member of staff with "top management" still actively involved.


Contact an ISO Consultant