Adopted by over 1 million organisations worldwide, ISO 9001 Certification will help you deliver consistent customer satisfaction by guiding your processes and strategy.
ISO 9001 Certification is much more than just a quality standard - it is a whole business standard and helps organisations consider and improve resilience against risk, take advantage of opportunities and to set business improvement objectives. ISO Certification provides the tools required to help us think about how each process links together, and whether these can be made more robust & effective.
ISO 9001 is written to be used by businesses of any size and from any industry sector. Those in construction, charities, healthcare, print, professional services, transport, manufacturing, marketing and technology, not to mention others, make frequent use of certification to demonstrate to clients and customers their business excellence.
For some friendly advice speak to an experienced 2SB ISO 9001 Consultants today, who can advise you on how to harness the potential of the standard and achieve certification.
ISO Consultants help you simplify the document to prepare for ISO 9001 Certification
Refine your focus and deliver outstanding service and product conformity consistently
Consultation – initial fact finding conversation in person or on the phone to understand more about your business
Proposal – when we understand what your needs are, we will produce a proposal that outlines the support required to get you certification
Implementation – once the proposal is approved, implementation can begin. We will work with you over a series of onsite and offsite days to prepare your management system for the audit
External audit – you will be visited twice by an external certification body who will test your system and award you the ISO certificate
Ongoing support – we want to build lasting relationships and help you constantly improve your business. We have extensive experience working in SMEs across industry sectors and take a pragmatic approach to providing sound business advice
The role of the Management Representative is to manage your ISO certified system, to ensure that it is effectively implemented and to prepare it for the annual surveillance visits.
The most recent versions of the standards no longer require a Management Representative, with these responsibilities now transfered to the "top management", this is to ensure that they are fully aware that they are responsible for the effectiveness of the organisation's management system.
2SB's recommendation is that the "top management" delegate these responsibilities for the management system to a committed member of staff with "top management" still actively involved.